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    HELP TOPICS

Payments-/Refund-related FAQs

  • We accept online payments via credit cards, debit cards, netbanking, PayTM. Cash on delivery (COD) is also available .
  • If you are enrolled in our membership program the you are eligible for cashback. The cashback will be credited in your BD wallet within 72hours of your purchase
  • For pre-paid/online transactions the refunds will be credited/rolled back to your original mode of payment, i.e. within 5-7 working days for debit/credit card payments and 24-48 hours for other wallets.
  • Billing on the website will be for reference only, you will receive the printed bill along with the delivery of your order.

Delivery-related FAQs

  • There will be No delivery charges for orders above Rs 1200.
  • Our deliveries begin from 10 AM till 7 PM . Order received before 4 PM will be tried to delivered on same day.
  • If you are not satisfied with the products that you received you can go to my orders section and request for refund . Our customer care team will contact you and start the refund process . You can also contact on our helpline number. The refund process will be completed within 7 days

B.D. MEMBERSHIP FAQs

  • To be a member of B.D. Family add the membership program in your cart. The membership program is for Rs 150 which will be valid for one year . The member will be rewarded with cashback on every purchase which will be credited in their BD wallet.
  • B.D. membership program is valid for one year . Customer has to renew the membership again after one year
  • Yes
  • No, membership once delivered could not be cancelled.
  • No, membership once delivered could not be cancelled.
  • Yes you can club bank offers with the B.D. membership program. However, you can’t club these offers with Sodexo or ticket restaurant offers.
  • Yes, membership entitles you to priority delivery slots – same day & next day.
  • Yes, membership entitles you to priority delivery slots – same day & next day.
  • There is no limit to the number of orders that you can place while enjoying themembership program