General FAQ’s

B.D. Super Store has been in this business since 1950 and is operating in Karnal City since it’s inception. The company deals in grocery products , cosmetics ,crockery & other daily need items.

The customer has option to choose across various categories such as grocery, beverages, personal care products, crockery , cosmetics and much more.

Right Now the company is offering it’s services in Karnal City only. Company has it’s offline store at 78, Nehru Place, Karnal .

The minimum order value is Inr 600. No orders will be accepted below that order for delivery

All the rates that are shown are finaland no taxes will be charged extra.

Yes, you can track the status of your order under the My Orders section

You will receive a call from our executive regarding unavailability of any item . Refund (if any) will also be initiated within 24 hours.

It all depends on the time when you give the order . Order received before 4 pm will be tried to deliver on same day.

Sure. You can mention this at checkout page.

Payments-/Refund-related FAQs

We accept online payments via credit cards, debit cards, netbanking, PayTM. Cash on delivery (COD) is also available .
If you are enrolled in our membership program the you are eligible for cashback. The cashback will be credited in your BD wallet within 72hours of your purchase
For pre-paid/online transactions the refunds will be credited/rolled back to your original mode of payment, i.e. within 5-7 working days for debit/credit card payments and 24-48 hours for other wallets.
Billing on the website will be for reference only, you will receive the printed bill along with the delivery of your order.

Delivery-related FAQs

There will be No delivery charges for orders above Rs 1200.
Our deliveries begin from 10 AM till 7 PM . Order received before 4 PM will be tried to delivered on same day.
If you are not satisfied with the products that you received you can go to my orders section and request for refund . Our customer care team will contact you and start the refund process . You can also contact on our helpline number. The refund process will be completed within 7 days


To be a member of B.D. Family add the membership program in your cart. The membership program is for Rs 150 which will be valid for one year . The member will be rewarded with cashback on every purchase which will be credited in their BD wallet.
B.D. membership program is valid for one year . Customer has to renew the membership again after one year
No, membership once delivered could not be cancelled.
No, membership once delivered could not be cancelled.
Yes you can club bank offers with the B.D. membership program. However, you can’t club these offers with Sodexo or ticket restaurant offers.
Yes, membership entitles you to priority delivery slots – same day & next day.
Yes, membership entitles you to priority delivery slots – same day & next day.
There is no limit to the number of orders that you can place while enjoying themembership program